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Got Questions? Find Answers Here
From registration to participation — this page covers the most common questions, helping you navigate the Annual Summit with clarity and confidence.
No matter where you are in the world or what stage you’re at, we’ve got the essentials covered. From how to register sessions and access live sessions to earning Continuous Professional Development (CPD) credit and getting tech support — it’s all here. Each category includes quick answers to help you participate with confidence. If you can’t find what you’re looking for, you can contact us using the email addresses in the footer at the bottom of this page.
Registration
How do I register and what happens next?
You can register for the Annual Summit sessions by creating a GPS account using the Join button. Once registered, you’ll be able to view your selected sessions and access live sessions on the day. You’ll receive confirmation by email with next steps. If you’ve already registered and haven’t received your confirmation, check your spam folder or contact us.
Access
How do I access live sessions?
Access to live sessions is through the Annual Summit “Live Event” page. Just head there and select the active session for the allocated region. Sessions will be unlocked in real time. Recordings are added to the Archive Library after the Annual Summit finishes. You’ll need to be logged in with your GPS account to take part.
CPD
How do I earn my CPD certificate?
To earn CPD credit, simply participate in three or more sessions. You’ll automatically receive a CPD certificate after the Annual Summit ends — no forms or uploads needed. Your participation is tracked through your GPS account login. CPD certificates are issued in line with EMCC Global Accreditation standards.
Tech Support
What if I run into tech issues?
If you’re having trouble logging in, seeing a session, or accessing a page, try refreshing your browser or clearing your cache. For live session help, you can also reach out via email using the contact link provided in the registration confirmation email.